Chief Executive Officer (CEO)

Business: Human Services Programs of Carroll County, Inc.

Location: Westminster

FULL TIME • PERMANENT

Business Product/Service: Non-profit

Business Address:
10 Distillery Rd
Westminster, Maryland 21787

Phone: (410) 386-6622

Contact Name: Kyle Ragen
Title: HR Manager
Email: kragen@hspinc.org
Website: https://hspinc.org/

Job Description

Human Services Programs of Carroll County (HSP) is a mission-driven team working to ensure homelessness in our community is short, rare, and non-recurring. We provide compassionate, hands-on support to individuals and families experiencing homelessness, helping them take steps toward stability and self-sufficiency. We are proud partners of many state and local agencies, foundations, and local organizations, and we assist thousands of Carroll County residents each year. The Chief Executive Officer is responsible for the successful leadership and management of the organization according to the strategic direction set by the Board of Directors. Responsible for the day-to-day operations of the organization.

We are currently seeking an experienced, professional Chief Executive Officer to oversee all operations, functions, and activities within our organization. The ideal candidate will have the skills and confidence needed to be the face of HSP, shouldering the responsibility of providing organization-wide strategic direction and implementing a progressive vision for the future. We believe that an excellent Chief Executive Officer is one who can influence and inspire—s/he is able to awaken in others the desire to lead, motivate, and create an organization culture that is value-driven.

Applicants should have impeccable communication skills and take a holistic approach to organizational management/oversight of operations. We are looking for someone to lead our team to success whose goal is to inspire others and lead by example, enabling the organization to fully realize its mission and reach its maximum potential.

Title: Chief Executive Officer
Classification: Exempt
Department: Administration
Reports to: Board of Directors

Salary Range:

$95,000-$110,000, based on education and experience.

All résumés to be received by March 6, 2026.

Essential Functions:

Board Governance: Works with board to fulfill the organization mission.

Lead HSP in a manner that supports and guides the organization’s mission as defined by the Board of Directors.
Advise and consult with the Board of Directors.
Communicate effectively with the Board of Directors and provide, in a timely and accurate manner, all information necessary for the Board to function properly and to make informed decisions.

Financial Performance and Viability: Develops resources to ensure the financial health of the organization.

Responsible for the financial integrity of HSP, to include submission to the Board of Directors a proposed annual budget and monthly financial statements, which accurately reflect the financial condition of the organization.
Responsible for financial management within the approved budget and the unbudgeted expenditures policy, ensures maximum resource utilization, and maintenance of the organization in a positive financial position.
Responsible for fundraising and developing other resources necessary to support HSP’s mission.
Responsible for the coordination, development, and completion of grant writing as required.

Organization Mission and Strategy: Works with board and staff to ensure the mission is fulfilled through programs, strategic planning and community outreach.

Responsible for implementation of HSP’s programs, ongoing programmatic evaluation and development of new programs that carry out the organization’s mission.
Responsible for strategic planning to ensure that HSP can successfully fulfill its mission.
Liaison with funding sources, governmental entities, and the media.
Responsible for HSP’s image by being active and visible in the community and by working closely with other professional, civic and private organizations

Other Duties and Responsibilities

Develop comprehensive business plans aimed to realize the goals and objectives set by the board of Directors.
Develop agency-wide and program level strategic plans.
Develop and maintain a marketing and fundraising plan.
Serve as Co-Trustee of HSP’s 401k plan.
Provide excellent guidance and coaching to Executive Leadership.
Hold staff accountable for performance and conduct annual reviews.
Comply with all Board approved policies, internal procedures and regulatory requirements in every area of the organization’s daily activity.
Develop program integration and resources to enable program development, planning and evaluations.
Maintain a solid understanding of the HSP’s overall health.

Inter-Relationships:

Develop, maintain and grow effective and collaborative working relationships across multiple local, state and federal government agencies and other non-profit organizations including but not limited to Maryland Community Action Partnership.
Directly supervise the Executive Leadership Team and is accountable for all staff working throughout the agency.
Work with the Board of Directors, funding sources, the media, staff, and the general public.

Job Requirements

Skills, Education, Attributes & Other Requirements:

Bachelor’s degree from an accredited four-year institution of higher learning. Master’s degree preferred.
Minimum of 5-years’ progressive leadership experience in the human service field.
Effective interpersonal, team-building and organizational skills;
Knowledge of operations of a non-profit organization, including developing and monitoring an agency-wide budget, experience with multiple funding sources, marketing, fundraising, grant writing, strategic planning, data management, generally-accepted accounting principles and human resource practices.
In-depth knowledge of managerial best practices.
Aptitude for analytical thinking, capable of creative solutions to problem solving.
Impeccable organizational, leadership and management skills.
Exceptional oral and written communication skills.
Exceptional public speaking and networking skills.
Ability to work well under pressure, take proactive measures against possible challenges, and resolve issues quickly, managing crises rapidly and effectively when necessary.
Ability to make thoughtful decisions.
Ability to organize and prioritize.
Effective time management skills
Ability to perform a variety of tasks, often changing assignments on short notice.
Strong computer skills.
Must be positive, cooperative and supportive.
Must have and maintain a valid driver’s license

Position Type/Expected Hours of Work: Full Time (40 hours/week).

General office hours are established by the needs of the organization and may include evenings and weekends.
Participation in fundraising events and/or agency related functions is required and may be held during evenings and weekends and at times out of state.
24-hour accountability for facility, shelter and housing programs.
Must be accessible via cell phone always (except for scheduled vacation).

Travel Requirements:

Local/ national travel including travel to meetings and conferences throughout the state and country as needed.

Other Job Requirements
AA Degree, Background Check

Wages per hour: $95,000-$110,000, based on education and experience.
Number of openings: 1
Overtime: NO
Benefits: YES
HSP offers a competitive benefits package including health, dental, and vision insurance; life and disability coverage; a 401(k) retirement plan; paid time off; 14 holidays; birthday leave; and access to an Employee Assistance Program. Additional perks include professional development opportunities, expense and mileage reimbursement, and overtime pay for eligible employees.

Days of Work:
MONDAY 8 AM – 4 PM (Adjustable)  TUESDAY 8 AM – 4 PM (Adjustable)  WEDNESDAY 8 AM – 4 PM (Adjustable)  THURSDAY 8 AM – 4 PM (Adjustable)  FRIDAY 8 AM – 4 PM (Adjustable)
Shift:

How to Apply: To apply for a position, please email your cover letter and resume to recruiting@hspinc.org
Willing to Train: NO
Experience Required: YES
Experience in Months: 60
Minimum Age: 18 & over
Closing Date: 03/06/2026