Customer Experience Representative

Business: Legacy Septic & Excavation LLC

Location: Manchester

FULL TIME • PERMANENT

Business Product/Service: Septic Services

Business Address:
2914 Hanover Pike
Manchester, Maryland 21102

Phone: (410) 840-8766

Contact Name: Brie Jadra
Title: Human Resources – Administrative Lead
Email: bjadra@legacyseptic.com
Website: www.legacyseptic.com

Job Description

Must enjoy working with crew as well as customers (home owners)

 Phones (first line of defense)
 Jobs (pumpings only)
 Scheduling & emailing customers
 Coordinate with pumping crew members
 Billing & invoicing
 Charitable Giving
 Scholarship Program
 Pop Up Food Pantry
 Process all requests from organizations requesting support
 Order well and septic records
 Filing
 Office Equipment & Supplies
 Uniform (orders)
 Vista print ordering
 Seasonal decorations
 Mail & post office runs
 Share our stars employee incentive program

Job Requirements

Well Organized
Good energy with customers (homeowners)
Service Titan and Quickbooks preferred
Eager to learn
Available full time

Other Job Requirements
H.S. Diploma/GED, Background Check

Wages per hour: $18.00 – $25.00 per hour
Number of openings: 1
Overtime: NO
Benefits: YES
Medical, Dental, Life, Disability, AFLAC, IRA; Paid Time Off; Holidays

Days of Work:
MONDAY Flexible 8 hrs (est 8:30 – 4:30)  TUESDAY Flexible 8 hrs (est 8:30 – 4:30)  WEDNESDAY Flexible 8 hrs (est 8:30 – 4:30)  THURSDAY Flexible 8 hrs (est 8:30 – 4:30)  FRIDAY Flexible 8 hrs (est 8:30 – 4:30)
Shift:

How to Apply: email resume to: bjadra@legacyseptic.com
Willing to Train: YES
Experience Required: YES
Experience in Months: 12 months
Minimum Age: 18 & over
Closing Date: 03/31/2026