Cashier

Business: Highs of Baltimore

Location: Sparks Glencoe

FULL TIME • PERMANENT

Business Product/Service: Convince Store

Business Address:
18 Loveton Circle
Sparks Glencoe, Maryland 21152

Phone: (443) 829-8088

Contact Name: Jessica Blake
Title: Talent Manger
Email: jblake@highs.com
Website: www.highs.com/careers

Job Description

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being “Fast, Fresh and Friendly”. The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management.

Job Requirements

Principal Duties and Responsibilities:
• Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
• Respond to all customer requests in a timely manner.
• Support and follow all safety and security initiatives.
• Ensure proper cash handling with the operations of the POS and cash bank procedures.
• Adhere to all store operations procedures, policies and guidelines.
• Properly execute up-selling initiatives and provide a value to the customer.
• Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience.
• Replenish product and supplies, while keeping the store in the highest quality stocked position at all times.
• Effectively communicate with store management and team members.
• Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management.
• Adhere to all Food Service Program procedures, standards and sanitation requirements.
Minimum Knowledge, Skills and Abilities:
• Must be at least 18 years old
• Strong focus on customer service and working with people
• Strong commitment to teamwork
• Strong communication skills, including the ability to professionally communicate verbally to customers
• Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
• Flexible and adaptable to change
• Ability to handle difficult situations professionally
• Ability to lift up to 50 lbs.
• Reliable transportation
• Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.

Other Job Requirements
Background Check

Wages per hour: $13.75-$16
Number of openings: 10
Overtime: YES
Benefits: YES
medical, dental, vison, 401K, Short term, long term, AFLAC, and more!

Days of Work:
MONDAY 7am-12am  TUESDAY 7am-12am  WEDNESDAY 7am-12am  THURSDAY 7am-12am  FRIDAY 7am-12am  SATURDAY 7am-12am  SUNDAY 7am-12am
Shift: day, mid, evening

How to Apply: https://www.highs.com/careers
Willing to Train: YES
Experience Required: NO
Experience in Months:
Minimum Age: 16 & over
Closing Date: 01/09/2024