Emergency Communications Specialist I – Department of Public Safety

Business: Carroll County Government

Location: Westminster

FULL TIME • PERMANENT

Business Product/Service: County Government

Business Address:
225 N Center Street
Westminster, Maryland 21157

Phone: (410) 386-2129

Contact Name: Gail Hawkins
Title: Office Associate
Email: jobs@carrollcountymd.gov
Website: https://careers.carrollcountymd.gov/openings/

Job Description

Emergency Communications Specialist I – Department of Public Safety
$45,116 annually ($21.69 hourly, Grade C09), 40 hours per week, non-exempt position
Work hours rotate between day (7am-7pm) and night (7pm-7am) including holidays, nights, and weekends
Apply by 5:00 pm on Tuesday, May 30, 2023.

The Department of Public Safety – Emergency Communications Center is seeking motivated, customer service-oriented professionals to join our team of 9-1-1 Specialists.

This is an entry level position. As an Emergency Communications Specialist, you will be responsible for receiving 9-1-1 and administrative calls using industry standard protocol systems. Also dispatching the appropriate Fire/EMS/Law Enforcement/Government agency utilizing computer aided dispatch systems and manual dispatch procedures in accordance with agency policies and procedures. Requires availability for emergency callback / hold-over and working with others in a confined area for long periods of time without leaving the facility.

The ideal candidate for this opportunity would have prior experience as a 9-1-1 specialist or other Public Safety related field, be able to read and interpret maps, and have adequate knowledge of the geography of Carroll County.

Benefits of working for Carroll County Government:
 Low-cost, no deductible healthcare plans (including prescription and vision)
 Low-cost dental insurance
 Up to $9,000 in Tuition Assistance per fiscal year
 13 paid holidays
 Receive 1 times your annual salary of Basic Life Insurance at no cost

How to apply:
• Apply online: https://careers.carrollcountymd.gov/openings/
• Pick up an application in our office: 225 N. Center Street, Room 100, Westminster, MD 21157
• Request an application by calling our office or sending an email to: careers@carrollcountymd.gov
• Applications must be submitted by 5:00 pm on the date the job closes Posting Date 5/3/2023
• Applications are not accepted by fax or email (23-104)

Job Requirements

Qualifications:

1. High school diploma or GED
2. One-year experience related to emergency services communications preferred*
3. Requires ability to achieve a passing score on an industry standard pre-employment screening test
4. CPR certification (or must obtain within 6 months of employment)
5. Emergency Telecommunicator Certification (or must obtain within 1 year of employment)
6. Emergency (Medical/Fire/Police) Dispatch Certification (or must obtain within 1 year of employment)
7. Valid driver’s license
8. Federal and State criminal history record check for CJIS certification
9. CJIS certification (or must obtain within 1 year of employment)
10. Requires criminal background check as condition of employment

*A comparable amount of training and experience may be substituted for the minimum qualifications

Other Job Requirements
Driver’s License, H.S. Diploma/GED, Background Check

Wages per hour: $45,116.00 per year
Number of openings: 1
Overtime: NO
Benefits: YES
Low-cost healthcare, prescription, dental, and vision. 13 paid holidays, Tuition Assistance

Days of Work:
MONDAY Rotate between day 7:00 am – 7:00 pm and night 7:00 pm – 7:00 am  TUESDAY Rotate between day 7:00 am – 7:00 pm and night 7:00 pm – 7:00 am  WEDNESDAY Rotate between day 7:00 am – 7:00 pm and night 7:00 pm – 7:00 am  THURSDAY Rotate between day 7:00 am – 7:00 pm and night 7:00 pm – 7:00 am  FRIDAY Rotate between day 7:00 am – 7:00 pm and night 7:00 pm – 7:00 am  SATURDAY Rotate between day 7:00 am – 7:00 pm and night 7:00 pm – 7:00 am  SUNDAY Rotate between day 7:00 am – 7:00 pm and night 7:00 pm – 7:00 am
Shift: Rotate between day 7:00 am – 7:00 pm and night 7:00 pm – 7:00 am

How to Apply: https://careers.carrollcountymd.gov/openings/
Willing to Train: YES
Experience Required: YES
Experience in Months: 12
Minimum Age: 21 & over
Closing Date: 05/30/2023