Emergency Communications Specialist I – Department of Public Safety

Business: Carroll County Government

Location: Westminster

FULL TIME • PERMANENT

Business Product/Service: Local Government

Business Address:
225 N Center Street
Westminster, Maryland 21157

Phone: (410) 386-2129

Contact Name: Suzanne Schreuer
Title: Office Associate
Email: sschreuer@carrollcountymd.gov
Website: https://careers.carrollcountymd.gov/openings/

Job Description

Emergency Communications Specialist I – Department of Public Safety
$22.46 per hour (minimum annual salary of $46,717), Grade C09, non-exempt position
Full time position with rotating 48/36 hour work weeks comprising of 12 hour shifts; day (7am-7pm) and night (7pm7am). Requires ability to work on holidays, nights, and weekends. Must also be available for overtime.
Apply by 5:00 pm on Friday, September 15th.
The Department of Public Safety – Emergency Communications Center is seeking motivated, customer service-oriented
professionals to join our team of 9-1-1 Specialists.
As an Emergency Communications Specialist, you will be responsible for receiving 9-1-1 and administrative calls using
industry standard protocol systems. This includes dispatching the appropriate Fire/EMS/Law Enforcement/Government
agency utilizing computer aided dispatch systems and manual dispatch procedures in accordance with agency policies and
procedures. As our 911 operations are 24/7, successful candidates must be available for emergency callback/holdover/overtime and able to work closely with others for extended periods of time.
Ability to read and interpret maps and adequate knowledge of the geography of Carroll County is necessary.

Job Requirements

Qualifications:
1. High school diploma or GED
2. One-year experience related to emergency services communications preferred*
3. Requires ability to achieve a passing score on an industry standard pre-employment screening test
4. CPR certification (or must obtain within 6 months of employment)
5. Emergency Telecommunicator Certification (or must obtain within 1 year of employment)
6. Emergency (Medical/Fire/Police) Dispatch Certification (or must obtain within 1 year of employment)
7. Valid driver’s license
8. Federal and State criminal history record check for CJIS certification
9. CJIS certification (or must obtain within 1 year of employment)
10. Requires criminal background check as condition of employment

Other Job Requirements
Driver’s License, H.S. Diploma/GED

Wages per hour: $22.46 per hour
Number of openings: 1
Overtime: NO
Benefits: YES
✓ Comprehensive benefit package (including medical, prescription, vision, dental and life insurance) ✓ Defined benefit pension plan and 401(K) and 457(B) retirement savings plans ✓ Employee Assistance Program (EAP) ✓ Lucrative paid time off package including 13 paid holidays, vacation, sick and personal leave) ✓ Up to $9,000 in Tuition Assistance per fiscal year

Days of Work:
MONDAY Full time position with rotating 48/36 hour work weeks comprising of 12 hour shifts; day (7am-7pm) and night (7pm7am).  TUESDAY Full time position with rotating 48/36 hour work weeks comprising of 12 hour shifts; day (7am-7pm) and night (7pm7am).  WEDNESDAY Full time position with rotating 48/36 hour work weeks comprising of 12 hour shifts; day (7am-7pm) and night (7pm7am).  THURSDAY Full time position with rotating 48/36 hour work weeks comprising of 12 hour shifts; day (7am-7pm) and night (7pm7am).  FRIDAY Full time position with rotating 48/36 hour work weeks comprising of 12 hour shifts; day (7am-7pm) and night (7pm7am).  SATURDAY Full time position with rotating 48/36 hour work weeks comprising of 12 hour shifts; day (7am-7pm) and night (7pm7am).  SUNDAY Full time position with rotating 48/36 hour work weeks comprising of 12 hour shifts; day (7am-7pm) and night (7pm7am).
Shift:

How to Apply: https://careers.carrollcountymd.gov/openings/
Willing to Train: YES
Experience Required: YES
Experience in Months:
Minimum Age: 21 & over
Closing Date: 09/15/2023