Full Time Field Service Technician/In-House Electronics Technician

Business: CoastTec – Eldersburg, MD

Location: Eldersburg

FULL TIME • PERMANENT

Business Product/Service: Founded in 1988, CoastTec, powered by CBM, is the leading Reconditioning and Repair Center for Uninterruptible Power Supplies (UPS). With an agreement with the American Power Conversion (APC), CoastTec is the only authorized sales outlet in the United States for certified reconditioned UPS units and the sole service provider for APC Single-Phase UPS units.

Business Address:
1533 Progress Way, Suite 113
Eldersburg, Maryland 21784

Phone: (443) 413-7111

Contact Name: Adam Sevel
Title: COO
Email: asevel@coasttec.com
Website: https://coasttec.com

Job Description

Full Time Field Service Technician/In-House Electronics Technician

Specific duties will include both of the following roles:
Field Service Technician Responsibilities
Uninstall old/inoperable Uninterruptable Power Supplies and/or Replacement Battery Cartridges
Install new/remanufactured Uninterruptable Power Supplies and/or Replacement Battery Cartridges
Install and configure network management cards
Transport Uninterruptible Power Supplies and RBCs to and from customer site
Test and troubleshoot installed Uninterruptable Power Supplies and RBCs
DC circuit troubleshooting, AC circuit troubleshooting
Circuit functionality verification
Use of digital multi-meters and basic hand tools
Work with other team members to complete large installation projects.
Educate customers on basic operation of their equipment, informing them of issues they may experience and the necessary corrective actions.
Establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate.
Maintain and safeguard company-issued vehicle, tools and equipment.
Timely and accurate completion of paperwork including Field Service Reports, time cards, and expense reports.
Effectively communicate with the Service Manager
Attend product specific training as necessary.
Job will also require some heavy lifting
Ability to wear Personal Protective Equipment (PPE) (Eye protection, others)
Must have current valid driver’s license
Abide by company automobile use policy

Field Service Position requires travel to customer sites within Maryland, DC, Virginia, Pennsylvania, New Jersey and other states within a reasonable driving distance.
Travel to states further will require plane travel and rental car usage to the customer site.
Company provides a company vehicle for all customer site visits within driving distance.
Company pays for transportation costs (airfare, rental car, lodging, meals on overnight trips, and gas) for site visits outside driving distance)
Company provides all tools required for service installations.

When not completing assigned Field Service assignments, employee will be employed as a full time In-House Electronics Technician

In-House Electronics Technician Responsibilities
Test, troubleshoot, and repair of Uninterruptable Power Supplies
Battery pack assembly and replacement
DC circuit troubleshooting, AC circuit troubleshooting
Surface-mount and through-hole soldering
Circuit functionality verification
Use of oscilloscopes and digital multi-meters and basic hand tools
Job will also require some heavy lifting and some basic warehouse work

Job Requirements

Qualified candidates should be team players, have good organizational skills, be proficient using a computer, and have sound analytical problem-solving and documentation skills. Ideal candidates will have experience in testing power electronic circuits (AC/DC circuit knowledge) and troubleshooting knowledge of electronic circuits at the component level. Candidates must possess excellent customer service skills and communication skills and be able to meet attendance schedule with dependability and consistency.

Other Job Requirements
Driver’s License, Driver’s Record Check, Heavy Lifting

Wages per hour: $20.00 – $21.00
Number of openings: 2
Overtime: YES
Benefits: YES
Health Insurance, Paid Time Off

Days of Work:
MONDAY Field Service – Scheduled as needed based on customer orders. In-House – Monday – Friday, 7:30 a.m. to 4:00 p.m.  TUESDAY Field Service – Scheduled as needed based on customer orders. In-House – Monday – Friday, 7:30 a.m. to 4:00 p.m.  WEDNESDAY Field Service – Scheduled as needed based on customer orders. In-House – Monday – Friday, 7:30 a.m. to 4:00 p.m.  THURSDAY Field Service – Scheduled as needed based on customer orders. In-House – Monday – Friday, 7:30 a.m. to 4:00 p.m.  FRIDAY Field Service – Scheduled as needed based on customer orders. In-House – Monday – Friday, 7:30 a.m. to 4:00 p.m.  SATURDAY Field Service – Scheduled as needed based on customer orders. In-House – Monday – Friday, 7:30 a.m. to 4:00 p.m.  SUNDAY Field Service – Scheduled as needed based on customer orders. In-House – Monday – Friday, 7:30 a.m. to 4:00 p.m.
Shift: Field Service – Scheduled as needed based on customer orders. In-House – Monday – Friday, 7:30 a.m. to 4:00 p.m.

How to Apply: Please email resume to ASevel@CoastTec.com. Please include “Field Service Technician” in the Subject Line.
Willing to Train: YES
Experience Required: YES
Experience in Months:
Minimum Age: 21 & over
Closing Date: 03/14/2025