Collections Analyst – Department of the Comptroller / Collections

Business: Carroll County Government

Location: Westminster

FULL TIME • PERMANENT

Business Product/Service: Local Government

Business Address:
225 N Center Street
Westminster, Maryland 21157

Phone: (410) 386-2129

Contact Name: Suzanne Schreuer
Title: Office Technician
Email: sschreuer@carrollcountymd.gov
Website: https://jobcenter.carrollcountymd.gov/

Job Description

The Collection Analyst plays a crucial role in the processing of tax billing and collection for Carroll County Government. You will process all adjustments per SDAT and prepare monthly reports for the State & Local jurisdictions. We are looking for a detail and data-oriented candidate with experience assessing deeds and processing receipts. Your day-to-day will include important decisions to update the ledger, track overage/shortage, and review the financial management system.
Essential Duties
• Manually bill and collect Public Utility taxes. Maintain trial balance for taxes collected and track overages/shortages.
• Log finalized cash receipts. Update account receivable ledger and maintain daily cash summary.
• Prepare monthly reports and balance assessment totals for State OCE report.
• Prepare personal property bills and adjustments. Process write-offs and prepare tax clearance certificates. Collect past due payments, refer to County Attorney as needed.
• Research and process additions and abatements per SDAT to tax accounts.
• Review deeds for transfer. Process Homeowners Tax Credit & Homestead recaptures.
• Maintain assessable base and reconcile open account balances.
• Foster collaboration and provide learning opportunities. Facilitate a supportive work environment.
• Independently ensure all work is complete and timely to achieve department goals. Review work of others to ensure that organizational standards are met.
• Exhibit integrity, ethics, and fiscal responsibility.
How You Will Succeed
Your Skills
• Bookkeeping (Developing)
• Financial Management Systems (Developing)
• Multi-Line Phone Systems (Intermediate)
• Financial Calculator (Intermediate)
• Microsoft Excel (Intermediate)
• Microsoft Office Suite (Intermediate)
Your Strengths
• Service Excellence
• Decision Making
• Collaborating with Others
• Digital Literacy
• Continuous Learning
• Accounting and Reporting
• Data Literacy
• Information Management
• Reconciliation and Analysis

Job Requirements

You Might Be a Good Fit If
Education and Experience
• Associate degree or two years of college in accounting or a related field
• Three or more years of related experience
• A comparable amount of education and experience may be substituted for the minimum requirement.
Additional Information
• May be required to work outside of standard hours.
• Requires criminal background check as condition of employment.
• Must be able to focus in an open office environment with potential for noise.

Other Job Requirements
Driver’s License, Bachelor’s Degree

Wages per hour: $25.34 – $40.54 an hour
Number of openings: 1
Overtime: NO
Benefits: YES
Carroll County Government is dedicated to fostering a culture focused on the total well-being of our employees. For eligible employees, this includes: • Generous paid time off • 13 Paid Holidays • Flexible schedules and remote options, when applicable • Comprehensive, no deductible medical plans including prescription and vision coverage, low-cost dental plan, and County paid basic life insurance. • Pension, 401k, and 457 Retirement Accounts • Up to $9,000 in Tuition Assistance per fiscal year

Days of Work:
MONDAY Hours are typically Monday through Friday with a 4- or 5-day schedule from 7:30 am – 4:30 pm (5-day) or 6:30 am – 5:00 pm (4-day)  TUESDAY Hours are typically Monday through Friday with a 4- or 5-day schedule from 7:30 am – 4:30 pm (5-day) or 6:30 am – 5:00 pm (4-day)  WEDNESDAY Hours are typically Monday through Friday with a 4- or 5-day schedule from 7:30 am – 4:30 pm (5-day) or 6:30 am – 5:00 pm (4-day)  THURSDAY Hours are typically Monday through Friday with a 4- or 5-day schedule from 7:30 am – 4:30 pm (5-day) or 6:30 am – 5:00 pm (4-day)  FRIDAY Hours are typically Monday through Friday with a 4- or 5-day schedule from 7:30 am – 4:30 pm (5-day) or 6:30 am – 5:00 pm (4-day)
Shift:

How to Apply: https://jobcenter.carrollcountymd.gov/
Willing to Train: YES
Experience Required: YES
Experience in Months:
Minimum Age: 21 & over
Closing Date: 11/30/2025