
Collections Analyst – Department of the Comptroller / Collections
March 7, 2025
CDL A Driver
March 10, 2025
Website Carroll Community College
Accounts Receivable Coordinator
Business: Carroll Community College
Location: Westminster
FULL TIME • PERMANENT
Business Product/Service: Higher Education
Business Address:
1601 Washington Road
Westminster, Maryland 21157
Phone: (410) 386-8030
Contact Name: Human Resources
Title: Human Resources dept.
Email: hr@carrollcc.edu
Website: https://www.schooljobs.com/careers/carrollcc/
Job Description
Job Number FY25-00022 / Location Westminster, MD / Division Administration – Department Fiscal Affairs
Opening Date 03/10/2025 – Closing Date 3/30/2025 11:59 PM Eastern
Job Type Full-Time – Professional / FLSA Status Exempt
Salary $52,447.00 – $70,804.00 Annually
Salary Details
This full-time position will be placed on the College 12-month employee Exempt Staff salary scale at grade 104. Actual salary placement based on qualifications and experience. Position includes an excellent fringe benefits package.
Job Summary
This position is responsible for performing a variety of accounts receivable functions in a number of systems including Colleague, TouchNet, Lumens and USAEpay pertaining to student, contract, and third-party billing; processing invoices; and performing related cash and recordkeeping functions. This position develops and implements record keeping systems, forms, policies, procedures, and establishes/monitors/maintains internal controls to safeguard sensitive information ensuring compliance with related College, state, and federal regulations. This position reports to the Senior Business Operations Manager.
Essential Job Functions
Performs accounts receivable functions and reporting in a number of systems.
Works with supervisor to ensure compliance with legal regulations related to collections of outstanding payments.
Becomes knowledgeable/familiar with all positions within the Billing Office.
Performs Contract Billing from Workforce, Business and Community Education (WBCE) including everything associated with Transmittals and Memos.
Tracks transmittals through an electronic workflow.
Reviews contracts and manages the billing process in accordance with acceptable College practices.
Accesses sensitive financial information/College bank account(s) and manages inquiries into the account(s).
Oversees grant billing and state funds billing requiring interaction with government representatives.
Oversees and manages the entire Sponsor Billing process for both credit and WBCE including documenting the entire process, ascertaining the specifics of how each sponsor needs to be billed which often varies, ensures the student account is accurate and protected.
Ensures that students pay their portion of the bill, and the sponsor pays in a timely manner.
Assists in cleaning up the Sponsored Billing process as the college moves to Colleague SaaS.
Bills all military branches for multiple different types of students. Determines which benefits apply to the student, how much the military will pay, how much the student will and then must bill through the complicated military electronic systems. Interacts with Financial Aid in order to properly protect the veteran and to determine the proper benefit status.
Acts as back-up to the Senior Business Operations Manager as directed. Answers questions related to daily office operations as well as the tasks that are assigned to individuals; aids in accomplishing tasks or providing clarity when supervisor is not readily available.
Acts as back up for financial aid transmittals, refund and waiver processing, billing emails, NSF’s, payment plan set up and tracking, child care billing and payments, collections management
Performs Workforce, Business and Community Engagement (WBCE) 3rd Party billing management, credit sponsorships, fiscal affairs’ GL required reallocation of charges
Performs other duties as assigned
Job Requirements
Minimum Requirements to Perform Work
Bachelor’s degree in business, accounting or in a related field with at least two college courses in accounting OR Bachelor’s degree with at least two college-level courses in accounting plus at least 5 years’ experience in accounting related functions.
Minimum three years related experience in Accounts Receivable functions.
Knowledge of Generally Accepted Accounting Principles (GAAP) when processing financial transaction in internal systems.
Experience or technical competency with computerized accounting systems and spreadsheet software in a Windows environment and other environments.
Experience with and/or aptitude to learn internal technical programs.
Ability to interact professionally with multiple College departments, students and their families, government and private vendors.
Ability to train others on new techniques, technologies and processes within the Billing Office.
Ability to function as back-up for the Senior Business Operations Manager.
Meticulous attention to detail with the ability to identify any errors and address them effectively.
Exceptional written and verbal communication skills.
Demonstrated ability to work independently while also interacting with a cohesive team.
Ability to work with constituents of varying backgrounds.
Must be positive, cooperative and supportive.
Preferred
Prior entry level supervisory experience
Prior experience using Ellucian Colleague, TouchNet, Lumens and/or USAEpay OR other customer management or POS systems.
PHYSICAL DEMANDS:
The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Additionally, the following physical abilities are required:
Hear/talk/communicate – Must be able to exchange information and communicate
Visual Acuity/ability to perceive or detect surroundings
Mental acuity – Able to focus, concentrate, understand, and convey subject matter
Repetitive motion (i.e. keyboarding)
Stand/sit/walk/able to move or traverse from one area to another
WORK ENVIRONMENT:
College campus, direct contact with diverse students, staff, faculty and the general public in classrooms, common and shared areas, offices, and campus environments. Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as office, meeting, and training rooms. Use of safe workplace practices with office equipment; computers for data entry and word processing with some highly technical applications and new technology systems; avoidance of trips and falls; observance of fire and building safety regulations; observance of all College policies; and observance of traffic laws when/if driving College vehicles.
TO QUALIFY FOR EMPLOYMENT, SELECTED CANDIDATES MUST:
successfully complete a criminal background check (for designated positions)
be able to work on campus as of the first day of employment
be a resident of DE, MD, PA, VA, WV or DC as of the first day of employment
be currently authorized to work in the US, as the College does not offer Visa sponsorships
Carroll Community College has the right to revise this position description at any time, and this position description does not represent in any way a contract of employment.
Carroll Community College is committed to creating a diverse, equitable and inclusive environment. Carroll Community College is committed to Equal Opportunity Employment.
Other Job Requirements
H.S. Diploma/GED, AA Degree, Bachelor’s Degree, Light/No Lifting, Sedentary, Background Check
Wages per hour: $52,447.00 – $70,804.00 Annually
Number of openings: 1
Overtime: NO
Benefits: YES
Carroll Community College is proud to offer a comprehensive and competitive benefits package to full-time benefit eligible employees working at least 30 hours per week including; Health Care, Prescription Drug, Dental Care, Vision Care, Flexible Spending Accounts, Life Insurance, Employee Assistance Program, Long Term Disability, First Financial Federal Credit Union, Retirement Plan Choices, Vacation, Holidays, Sick Leave, Tuition Assistance.
Days of Work:
MONDAY 8:30a – 4:30p TUESDAY 8:30a – 4:30p WEDNESDAY 8:30a – 4:30p THURSDAY 8:30a – 4:30p FRIDAY 8:30a – 4:30p
Shift: M – F 8:30a – 4:30p
How to Apply: https://www.schooljobs.com/careers/carrollcc/
Willing to Train: YES
Experience Required: YES
Experience in Months: Bachelor’s degree in business, accounting or in a related field with at least two college courses in accounting OR Bachelor’s degree with at least two college-level courses in accounting plus at least 5 years’ experience in accounting related functions. Minimum three years related experience in Accounts Receivable functions.
Minimum Age: 18 & over
Closing Date: 03/30/2025