Administrative Assistant

Business: Archway Counseling Services

Location: Westminster

PART TIME • PERMANENT

Business Product/Service: Mental Health

Business Address:
181 East Main Street Suite 4
Westminster, Maryland 21157

Phone: (443) 487-6681

Contact Name: Christopher Stephens
Title: Director / Therapist
Email: christopher@archwaycounseling.info
Website:

Job Description

Key Responsibilities
Client Support & Scheduling
Answer phones, respond to emails, and greet clients with professionalism and warmth.
Schedule, confirm, and manage client appointments for multiple providers.
Maintain confidentiality of all client records in compliance with HIPAA standards.
Administrative & Office Management
Manage and update electronic health records (EHR) and ensure accuracy of client information.
Collect, process, and track client intake forms, consent documents, and other paperwork.
Assist with insurance verification, authorizations, and billing coordination.
Monitor office supplies and place orders as needed.
Maintain a clean, welcoming, and organized office environment.
Team Support
Provide administrative support to clinicians, including calendar management, reminders, and meeting coordination.
Prepare and distribute clinic communications, reports, and documentation.
Assist with clinic events, training sessions, and community outreach efforts as needed.

Job Requirements

Qualifications
High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
1–3 years of administrative or office support experience, preferably in healthcare or mental health settings.
Strong proficiency in Microsoft Office Suite, Google Workspace, and electronic health record (EHR) systems.
Excellent organizational and time-management skills.
Strong interpersonal skills, with the ability to interact compassionately and professionally with diverse populations.
Knowledge of HIPAA and patient confidentiality standards (preferred, training available).
Key Competencies
Empathy and professionalism in client interactions.
Strong problem-solving and multitasking abilities.
Attention to detail and accuracy in data entry and scheduling.
Ability to work independently and collaboratively within a team.

Other Job Requirements
H.S. Diploma/GED

Wages per hour: $16-18
Number of openings: 1
Overtime: NO
Benefits: NO

Days of Work:
MONDAY 10-3  TUESDAY 10-3  WEDNESDAY 10-3  THURSDAY 10-3  FRIDAY 10-3
Shift:

How to Apply: Email at christopher@archwaycounseling.info
Willing to Train: YES
Experience Required: YES
Experience in Months: 12
Minimum Age: 18 & over
Closing Date: 09/30/2025