
Traffic Engineer – Bureau of Engineering
March 27, 2023
Customer Service Representative
April 17, 2024
Website Carroll County Government
Carroll County Government
Business: Carroll County Government
Location: Westminster
FULL TIME • PERMANENT
Business Product/Service: Local Government
Business Address:
225 N Center Street
Westminster, Maryland 21157
Phone: (410) 386-2129
Contact Name: Suzanne Schreuer
Title: Office Technician
Email: sschreuer@carrollcountymd.gov
Website: careers.carrollcountymd.gov/openings/
Job Description
Carroll County Workforce Development is currently searching for a highly motivated, organized, and resourceful individual
to join our professional workforce development team. CCWD is Carroll County’s American Job Center where jobseekers
and businesses come for support, guidance, and career development.
As an Employment Consultant, you will support customers with job search methods, skills upgrades, finding their next job,
and assisting with developing a training pathway to a new career. You will design and oversee programs for customers
and will be responsible for funding decisions involving training and contracting services. You will make referrals to other
agencies and provide crisis intervention as necessary. Additionally, you will serve as a liaison with partnership agencies
and participate in workforce development initiatives. You will also manage a caseload, monitor customer participation,
maintain files, and track data through the Maryland Workforce Exchange system. You will monitor content and scope of
training to assure contract compliance and evaluate effectiveness of training consistent with the Workforce Innovation
and Opportunity Act (WIOA) regulations.
The ideal candidate for this opportunity will have strong customer service skills, excellent attention to detail and problem solving skills as well as experience performing data entry and using Microsoft software programs.
Job Requirements
Qualifications:
1. Bachelor’s degree in Social Sciences, Counseling, Human Resources or related field
2. Two years’ experience in workforce development, human services, counseling, or vocational/educational
consulting*
3. Obtain industry credential Global Career Development Facilitator (GCDF) or Certified Workforce Development
Professional (CWDP) within one year of employment
*A comparable amount of training and experience may be substituted for the minimum qualifications
Other Job Requirements
Driver’s License, Bachelor’s Degree
Wages per hour: $24.48 hourly
Number of openings: 1
Overtime: NO
Benefits: NO
Days of Work:
MONDAY 8:00 am to 5:00 pm TUESDAY 8:00 am to 5:00 pm WEDNESDAY 8:00 am to 5:00 pm THURSDAY 8:00 am to 5:00 pm FRIDAY 8:00 am to 5:00 pm
Shift:
How to Apply: https://careers.carrollcountymd.gov/openings/
Willing to Train: YES
Experience Required: YES
Experience in Months:
Minimum Age: 21 & over
Closing Date: 12/29/2023