Employment Services Supervisor – Department of Economic Development / Workforce Development

Business: Carroll County Government

 

Location: Westminster

FULL TIME • PERMANENT

Business Product/Service: Local Government

Business Address:
225 N Center Street
Westminster, Maryland 21157

Phone: (410) 386-2129

Contact Name: Suzanne Schreuer
Title: Office Technician
Email: sschreuer@carrollcountymd.gov
Website: https://jobcenter.carrollcountymd.gov/

Job Description

Workforce Development Employment Services Supervisor

Information

Pay Range (Grade): Annual Salary $65,000 – $117,000 (A300)
Other Compensation Offered: Limited Hybrid Telework Arrangements
Employment Type: Full-Time, 40 hours per week
Organization: Economic Development – CCWD
Location: Multi-Service Center
Reports to: Workforce Development Manager
Classification: Exempt (40421)
Who We Are

At Carroll County Government, we look for people who are eager to engage in meaningful work that positively impacts our community. As public servants, our sense of purpose and motivation to work hard starts with the value we place on relationships with coworkers, community partners, and those we serve. We strive to build collaborative and passionate teams, with opportunities to learn and explore new possibilities in a welcoming workplace. As a team, we are committed, inspired, and connected to make a difference in the community.

What You Will Do

As a part of Carroll County’s Workforce Development, you will support county government by leading professionals to help citizens develop in-demand workplace skills. Working under the regulations of the Workforce Innovation and Opportunity Act (WIOA) and other grants, you will use your specialized knowledge and expertise of employment trends to build local partnerships and develop training. The work you do will help Carroll County Government drive economic growth and support the public grow their careers.

Essential Duties

Monitor content, procedures, and scope of training for Workforce Innovation and Opportunity Act and other grant programs. Promote programs and services to customers.
Engage community and workforce partners to design and participate in programs and services.
Monitor customer data reports via Management Information System (MIS) and internal records for federal compliance.
Responsible for funding decisions involving customer training and contract services.
Engage as an active member of leadership team. Provide input to guide strategic agency goals.
Participate as team member for all state and local program monitoring, file reviews and data validation.
Review training vouchers for alignment with in-demand occupations and availability of funds. Work cooperatively with fiscal manager to accomplish task.
Implement standards developed in coordination with peers through policies, procedures, and work schedules. Lead team training to reinforce integrity, ethics, and use of best practices.
Encourage collaboration and support team members work and development through mentorship. Build and maintain a welcoming workplace.
Maintain transparent communication to support flow of information in the organization.
Lead team operation to meet standards set in Federal, State, and local laws. Partner with legal counsel to ensure policies, procedures, and practices follow applicable Carroll County ordinances.
May perform additional duties in supervisor’s absence.
Adhere to schedule of reporting for all grant funded programs. Monitor progress of grant objectives and activities. Ensure compliance with all applicable laws and regulations.
Assist in the management of grant data and financial reporting
How You Will Succeed

Your Skills

Communication (Advanced)
Supervision (Intermediate)
Case Management (Advanced)
Microsoft Office Suite (Intermediate)
Grant Management (Intermediate)
Your Strengths

Service Excellence
Decision Making
Collaborating with Others
Exemplifying Integrity
Holistic Thinking
Inspirational Leadership
Digital Literacy
Continuous Learning
Business Development
Data Governance and Compliance
Information Management
Planning and Organizing

Carroll County Government is an Equal Opportunity Employer. The County Commissioners of Carroll County recognize the rights of all people, including County employees, to equal opportunity. Discrimination against County employees on the basis of race, color, religion, age, gender, national origin, sexual orientation, marital status, physical or mental disability is strictly prohibited. The Americans with Disabilities Act, Titles I and II, applies to County government employment. If you have questions, suggestions, or complaints, please contact Kristy L. Bixler, Director, Human Resources and Carroll County Government Americans with Disabilities Coordinator for Employment, at the Department of Human Resources (410-386-2129) or Md. Relay 711/800-735-2258. The mailing address is 225 North Center Street, Westminster, Maryland 21157.

Questions or need assistance? Please contact us at careers@carrollcountymd.gov, via telephone at 410-386-2129 or stop by our office at 225 N. Center Street, Room 100, Westminster, MD 21157 during normal business hours.

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

Job Requirements

You Might Be a Good Fit If

Education and Experience

Bachelor’s degree in a related field
Three or more years of related experience
One or more years of supervisory experience or demonstrated ability to perform supervisory duties.
A comparable amount of education and experience may be substituted for the minimum requirement.
Required Licenses and Certifications

Global Career Development Facilitator certification
Additional Information

Requires criminal background check as condition of employment.

Other Job Requirements
Bachelor’s Degree

Wages per hour: $65,000. – $117,000 annually
Number of openings: 1
Overtime: NO
Benefits: YES
Generous paid time off 13 Paid Holidays Flexible schedules and remote options, when applicable Comprehensive, no deductible medical plans including prescription and vision coverage, low-cost dental plan, and County paid basic life insurance. Pension, 401k, and 457 Retirement Accounts Up to $9,000 in Tuition Assistance per fiscal year

Days of Work:
MONDAY Hours are typically Monday through Friday 8:00 am to 5:00 pm.  TUESDAY Hours are typically Monday through Friday 8:00 am to 5:00 pm.  WEDNESDAY Hours are typically Monday through Friday 8:00 am to 5:00 pm.  THURSDAY Hours are typically Monday through Friday 8:00 am to 5:00 pm.  FRIDAY Hours are typically Monday through Friday 8:00 am to 5:00 pm.
Shift:

How to Apply: https://jobcenter.carrollcountymd.gov/
Willing to Train: YES
Experience Required: YES
Experience in Months:
Minimum Age: 21 & over
Closing Date: 07/10/2025