Mediation/Outreach Specialist

Business: Carroll Community College

Location: Westminster

FULL TIME • PERMANENT

Business Product/Service: Higher Education

Business Address:
1601 Washington Road
Westminster, Maryland 21157

Phone: (410) 386-8030

Contact Name: Human Resources
Title: Human Resources dept.
Email: hr@carrollcc.edu
Website: https://www.schooljobs.com/careers/carrollcc/

Job Description

Job Summary
This position is responsible for administrative duties, partnership interaction, and data compilation to support the Community Mediation Center. This position reports to the Director of the Carroll County Mediation Center.

Essential Job Functions
Answer phones informing callers about CCCMC services
Conduct pre-mediation, pre-coaching and pre-facilitation intake and screening with potential participants by phone or in person
Co-mediate cases and assist with the evaluation of volunteer mediators
Schedule and coordinate coaching, mediation and facilitation sessions with participants, site partners and volunteers
Data entry and maintenance
Assist with the development and maintenance of community partnerships
Attend Court weekly to provide same day mediation services, present agreements to the Court, conduct pre-mediation intakes and schedule mediations referred/ordered by the Court
Maintain calendar of coaching, mediation, and facilitation services, outreach events and trainings
Compile reports and data as required/requested by Grantors and the Court
Conduct post mediation and conflict coaching follow up surveys
Use small office equipment including copy machines or multi-line telephone systems
Use computers for data entry, word processing and/or accounting purposes
Work with Outreach and Volunteer Appreciation Committee to plan and coordinate outreach events and volunteer appreciation efforts
Perform other duties as assigned

Minimum Requirements to Perform Work
High school diploma or equivalent and one year office experience
Experience with office equipment (copier/fax/scanner etc.)
Computer experience (Microsoft Office)
Organized and exhibits attention to detail
Ability to maintain confidentiality
Must be positive, cooperative and supportive
Preferred – Trained in the inclusive model of mediation, member of MPME

Supplemental Information
SALARY INFORMATION:

This Grant Funded position will be placed on the College, 12-month non-exempt staff salary scale. Salary contingent upon Grant, qualifications, and experience. Position includes an excellent fringe benefit package.

PHYSICAL DEMANDS:

The work is normally sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required:

· Hear/talk/communicate – Must be able to exchange information and communicate

· Visual Acuity/ability to perceive or detect surroundings

· Mental acuity – Able to focus, concentrate, understand and convey subject matter

· Repetitive motion (i.e. keyboarding)

· Stand/sit/walk/able to move or traverse from one area to another

WORK ENVIRONMENT:
College campus, direct contact with students, staff, faculty and the general public public in classrooms, common areas, offices, and campus environments. Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as office, meeting, and training rooms; use of safe work place practices with office equipment; computers for data entry and word processing; avoidance of trips and falls; observance of fire and building safety regulations and College policies.

Carroll Community College has the right to revise this position description at any time, and this position description does not represent in any way a contract of employment.

To qualify for employment, selected candidates must:

* successfully complete a criminal background check (for designated positions)

* be able to work on campus as of the first day of employment

* be a resident of DE, MD, PA, VA, WV or DC as of the first day of employment

* be currently authorized to work in the US, as the College does not offer Visa sponsorship

Carroll Community College is committed to creating a diverse, equitable and inclusive environment. Carroll Community College is committed to Equal Opportunity Employment.

Job Requirements

Minimum Requirements to Perform Work
High school diploma or equivalent and one year office experience
Experience with office equipment (copier/fax/scanner etc.)
Computer experience (Microsoft Office)
Organized and exhibits attention to detail
Ability to maintain confidentiality
Must be positive, cooperative and supportive
Preferred – Trained in the inclusive model of mediation, member of MPME

Supplemental Information
SALARY INFORMATION:

This Grant Funded position will be placed on the College, 12-month non-exempt staff salary scale. Salary contingent upon Grant, qualifications, and experience. Position includes an excellent fringe benefit package.

PHYSICAL DEMANDS:

The work is normally sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required:

· Hear/talk/communicate – Must be able to exchange information and communicate

· Visual Acuity/ability to perceive or detect surroundings

· Mental acuity – Able to focus, concentrate, understand and convey subject matter

· Repetitive motion (i.e. keyboarding)

· Stand/sit/walk/able to move or traverse from one area to another

WORK ENVIRONMENT:
College campus, direct contact with students, staff, faculty and the general public public in classrooms, common areas, offices, and campus environments. Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as office, meeting, and training rooms; use of safe work place practices with office equipment; computers for data entry and word processing; avoidance of trips and falls; observance of fire and building safety regulations and College policies.

Carroll Community College has the right to revise this position description at any time, and this position description does not represent in any way a contract of employment.

To qualify for employment, selected candidates must:

* successfully complete a criminal background check (for designated positions)

* be able to work on campus as of the first day of employment

* be a resident of DE, MD, PA, VA, WV or DC as of the first day of employment

* be currently authorized to work in the US, as the College does not offer Visa sponsorship

Carroll Community College is committed to creating a diverse, equitable and inclusive environment. Carroll Community College is committed to Equal Opportunity Employment.

Other Job Requirements
H.S. Diploma/GED, Light/No Lifting, Sedentary, Background Check

Wages per hour: This Grant Funded position will be placed on the College, 12-month non-exempt staff salary scale. Salary contingent upon Grant, qualifications, and experience.
Number of openings: 1
Overtime: NO
Benefits: YES
Position includes an excellent fringe benefit package.

Days of Work:
MONDAY Typically Monday – Friday 8:30a – 4:30p with some weekends and evenings.  TUESDAY Typically Monday – Friday 8:30a – 4:30p with some weekends and evenings.  WEDNESDAY Typically Monday – Friday 8:30a – 4:30p with some weekends and evenings.  THURSDAY Typically Monday – Friday 8:30a – 4:30p with some weekends and evenings.  FRIDAY Typically Monday – Friday 8:30a – 4:30p with some weekends and evenings.
Shift: Typically Monday – Friday 8:30a – 4:30p with some weekends and evenings.

How to Apply: https://www.schooljobs.com/careers/carrollcc/
Willing to Train: YES
Experience Required: YES
Experience in Months: High school diploma or equivalent and one year office experience.
Minimum Age: 18 & over
Closing Date: 08/11/2023