Program Coordinator, Guardianship – Department of Citizen Services / Aging & Disabilities

Business: Carroll County Government

Location: Westminster

FULL TIME • PERMANENT

Business Product/Service: Local Government

Business Address:
225 N Center Street
Westminster, Maryland 21157

Phone: (410) 386-2129

Contact Name: Suzanne Schreuer
Title: Office Technician
Email: sschreuer@carrollcountymd.gov
Website: https://jobcenter.carrollcountymd.gov/

Job Description

The Guardianship Program Coordinator plays a crucial role in coordinating services to support local individuals requiring a Court-appointed guardian. You will regularly meet with clients to provide case management. We are seeking a highly motivated individual who can effectively communicate with clients, partner agencies, nursing homes, assisted living facilities and internal staff. The work you do will support the cognitive and physical well-being of clients.
Essential Duties
• Coordinate the Guardianship program and support adherence to all applicable laws and regulations.
• Using a trauma informed approach, perform case management, including determining eligibility, assessing client needs, providing information, making medical and end of life decisions for clients and securing placement for clients.
• Conduct client appointments, including field visits as required.
• Develop and maintain effective working relationships with community agencies. Provide training to community partners and citizens regarding the Guardianship Program.
• Coordinate data collection, reporting requirements, and client files. Ensure accuracy of all records maintained.
• Maintain up to date and organized case management notes and client files including court related documentation, Medical Order for Life Sustaining Treatment (MOLST) documents, burial arrangements, and other documentation.
• Demonstrate professionalism and compassion in making end-of-life decisions for clients.
• Ensure all work is complete and timely to support department goals. Evaluate feedback and procedures to improve efficiency.
• Exhibit integrity, ethics, and fiscal responsibility.
• Invite collaboration and seek learning opportunities. Proactively assist peers to create a supportive work environment.
How You Will Succeed
Your Skills
• Judicial Process (Developing)
• Problem Solving (Developing)
• Time Management (Developing)
• Microsoft Office Suite (Intermediate)
Your Strengths
• Service Excellence
• Decision Making
• Collaborating with Others
• Digital Literacy
• Continuous Learning
• Fostering Communication
• Information Management
• Planning and Organizing
• Safety Focus

Please visit our website at https://careers.carrollcountymd.gov to apply.

Carroll County Government is an Equal Opportunity Employer

Job Requirements

You Might Be a Good Fit If
Education and Experience
• Bachelor’s degree in social work or a related field
• Three or more years of related experience
• A comparable amount of education and experience may be substituted for the minimum requirement.
Licenses
• Valid driver’s license
Additional Information
• Requires criminal background check as condition of employment.
• Subject to 24/7 on-call responsibilities

Other Job Requirements
Driver’s License, Bachelor’s Degree

Wages per hour: $25.34 to $40.54 an hour
Number of openings: 1
Overtime: NO
Benefits: YES
• Generous paid time off • 13 Paid Holidays • Flexible schedules and remote options, when applicable • Comprehensive, no deductible medical plans including prescription and vision coverage, low-cost dental plan, and County paid basic life insurance. • Pension, 401k, and 457 Retirement Accounts • Up to $9,000 in Tuition Assistance per fiscal year

Days of Work:
MONDAY Hours are typically Monday through Friday from 8:30 am – 5:00 pm.  TUESDAY Hours are typically Monday through Friday from 8:30 am – 5:00 pm.  WEDNESDAY Hours are typically Monday through Friday from 8:30 am – 5:00 pm.  THURSDAY Hours are typically Monday through Friday from 8:30 am – 5:00 pm.  FRIDAY Hours are typically Monday through Friday from 8:30 am – 5:00 pm.
Shift:

How to Apply: https://jobcenter.carrollcountymd.gov/
Willing to Train: YES
Experience Required: YES
Experience in Months:
Minimum Age: 21 & over
Closing Date: 07/31/2025