Tourism Information Associate (PT) -Department of Economic Development / Tourism

Business: Carroll County Government

Location: Westminster

PART TIME • PERMANENT

Business Product/Service: Local Government

Business Address:
225 N Center Street
Westminster, Maryland 21157

Phone: (410) 386-2129

Contact Name: Suzanne Schreuer
Title: Administrative Technician
Email: sschreuer@carrollcountymd.gov
Website: https://jobcenter.carrollcountymd.gov/

Job Description

Tourism Information Associate
Information
Pay Range (Grade): $16.52 (Y100)
Other Compensation Offered: Overtime
Employment Type: Contractual, 22 hours per week
Organization: Economic Development – Tourism
Location: Carroll County Visitor Center
Reports to: Tourism Manager
Classification: Non-Exempt (42006)
Who We Are
At Carroll County Government, we look for people who are eager to engage in meaningful work that positively impacts our community. As public servants, our sense of purpose and motivation to work hard starts with the value we place on relationships with coworkers, community partners, and those we serve. We strive to build collaborative and passionate teams, with opportunities to learn and explore new possibilities in a welcoming workplace. As a team, we are committed, inspired, and connected to make a difference in the community.
What You Will Do
As a Tourism Information Associate, you will serve as a point of contact at the Carroll County Visitors Center, providing information to visitors and maintaining an up-to-date registry and brochure supply of local tourism opportunities in Carroll County. Reporting to the Tourism Manager, you will compile records, organize information, and prepare packets for distribution. The work you do will connect visitors with local tourism opportunities.
Essential Duties
• Act as a point of contact for the Visitors Center, answering phone calls and providing information to visitors.
• Maintain logbook and keep an up-to-date visitor registry that can be converted to a mailing list.
• Acquire and maintain informational materials related to local tourism opportunities.
• Respond to requests and assemble packets of literature on Carroll County for distribution.
• File documents and maintain paper and computer records management/file systems.
• Prepare packets for tour groups. Perform tour guide responsibilities, as needed.
• Provide support and assistance with special events.
• Complete assigned work in a timely fashion. Accept feedback.
• Demonstrate an ability to collaborate and a willingness to learn. Participate in a supportive work environment.
• Exhibit integrity, ethics, and fiscal responsibility.
How You Will Succeed
Your Skills
• Marketing (Introductory)
• Local Area Tourism Industry (Introductory)
• Verbal and Written Communication (Introductory)
• Microsoft Office Suite (Introductory)
Your Strengths
• Service Excellence
• Decision Making
• Collaborating with Others
• Attention to Detail
• Digital Literacy
• Professionalism
• Fostering Communication
• Information Management
• Safety Focus
You Might Be a Good Fit If
Education and Experience
• High school diploma or general education diploma (GED)
• Up to one year of related experience
• A comparable amount of education and experience may be substituted for the minimum requirement.
Required Licenses and Certifications
• Valid driver’s license
Additional Information
• Requires criminal background check as condition of employment.
• Flexible work schedule including evenings, weekends, and holidays.
Why You Will Love Working Here
Carroll County Government is dedicated to fostering a culture focused on the total well-being of our employees. Find out more here: Carroll County Government | Carroll County, Maryland (carrollcountymd.gov)
Carroll County Government is an Equal Opportunity Employer. The County Commissioners of Carroll County recognize the rights of all people, including County employees, to equal opportunity. Discrimination against County employees on the basis of race, color, religion, age, gender, national origin, sexual orientation, marital status, physical or mental disability is strictly prohibited. The Americans with Disabilities Act, Titles I and II, applies to County government employment. If you have questions, suggestions, or complaints, please contact Kristy L. Bixler, Director, Human Resources and Carroll County Government Americans with Disabilities Coordinator for Employment, at the Department of Human Resources (410-386-2129) or Md. Relay 711/800-735-2258. The mailing address is 225 North Center Street, Westminster, Maryland 21157.
Questions or need assistance? Please contact us at careers@carrollcountymd.gov, via telephone at 410-386-2129 or stop by our office at 225 N. Center Street, Room 100, Westminster, MD 21157 during normal business hours.
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

Job Requirements

You Might Be a Good Fit If
Education and Experience
• High school diploma or general education diploma (GED)
• Up to one year of related experience
• A comparable amount of education and experience may be substituted for the minimum requirement.
Required Licenses and Certifications
• Valid driver’s license
Additional Information
• Requires criminal background check as condition of employment.
• Flexible work schedule including evenings, weekends, and holidays.

Other Job Requirements
Driver’s License, H.S. Diploma/GED

Wages per hour: $16.52 per hour
Number of openings: 1
Overtime: NO
Benefits: NO

Days of Work:
TUESDAY thru FRIDAY and one Saturday a month from 12:00 pm – 4:00 pm
Shift: One Saturday a month from 12:00 pm – 4:00 pm

How to Apply: https://jobcenter.carrollcountymd.gov/
Willing to Train: YES
Experience Required: YES
Experience in Months:
Minimum Age: 21 & over
Closing Date: 06/30/2027