Business: City of Taneytown

Location: Taneytown

FULL TIME • PERMANENT

Business Product/Service: Municipal Government

Business Address:
17 E. Baltimore Street
Taneytown, Maryland 21787

Phone: (410) 751-1100

Contact Name: Daniel Dennis
Title: IT Specialist
Email: ddennis@taneytownmd.org
Website: www.taneytownmd.gov

Job Description

Forty hours per week, with excellent benefits including vacation /sick leave package, health, dental, vision insurance, and Maryland State Retirement. Resumes and completed City applications may be mailed to Daniel Dennis, IT Specialist, City of Taneytown, 17 East Baltimore Street, Taneytown, Maryland, 21787. Applications will be accepted until the position is filled. The City is an equal opportunity employer. Employment is contingent upon the successful completion of a thorough background investigation.

If you have any questions, or if you would like a copy of the Information Technology Assistant job description, please email your request to ddennis@taneytown.org.

The primary role of this position is to provide support, assistance, and direction from City IT Specialist using computer equipment and applications on the City’s local area network (LAN); assist the IT Specialist in troubleshooting problems with computer hardware and software and referring issues to the IT Specialist when necessary; help maintain the City website, social media accounts, and SharePoint (intranet) and cottage application administration. Other duties may include a variety of routine tasks as needed including document management and/or imaging systems, document formatting and proofing, hardware and software maintenance, publications layout, PowerPoint presentations, reports, research projects, and clerical services. Duties are performed under general direction from the City’s IT Specialist.

ESSENTIAL JOB DUTIES/FUNCTIONS

Computer Support

1. Assist the City’s IT Specialist in Providing hardware and software technical support to City staff and troubleshooting basic computer issues.
2. Under direction of the IT Specialist on a regular basis to City staff in the use of software such as Microsoft Office and Windows, SharePoint, CMS web interface, computer and file maintenance.
3. Assist the IT Specialist in administration of “Companyweb,” (intranet) and other “Cottage Applications”.
4. Assist the IT Specialist in creation of project-specific websites, calendars, and document archives.
5. Under direction of the City’s IT Specialist; maintain and update web pages with material provided by City staff; perform periodic web site redesign as needed to keep content “fresh” and up-to-date in appearance.
6. Under direction of the IT Specialist, assist in updating and or maintain the City’s social media networks (e.g. Facebook, Twitter) if/when required.
7. Under direction of the IT Specialist; Maintain electronic and digital records storage; assist the IT Specialist in administration of document management and document imaging systems; this may include training and routine help desk of hourly workers for archival scanning.
8. Assist the City’s IT Specialist in contract maintenance, proposed upgrades, and scheduling of Cell Towers for the City.
9. Other duties may be assigned as training, knowledge and skills progress.

Administrative Support

1. Under direction of the City’s IT Specialist: assist in graphics, document layout, and formatting skills to create professional presentations, documents, publications, reports, etc.
2. Compose, prepare, and process routine correspondence including e-mail and faxes, and detailed correspondence to state, federal, and local agencies.
3. Maintain appropriate coordination and confidentiality regarding City projects under the direction of the City’s IT Specialist.
4. Provide general clerical support backup in overall office operations, assignments, and projects.
5. Other duties as may be assigned.

EXPERIENCE, TRAINING, KNOWLEDGE, AND SKILLS

1. Have at lease three (3) years of IT related work experience
2. Ability to work independently and also in tandem with your immediate supervisor
3. Proficient in the use of Linux containerization and virtual environments such as virtual machines.
4. Proficient in the use of Arc-GIS software or comparable Graphic Information Systems. Capturing consistent data for surveying and mapping with RTK (Real Time Kinematic) GNSS (Global Navigation Satellite System) receivers.
5. Proficient in use of computer software programs and other applications including Adobe Acrobat, electronic capture software; skills preferred in current versions of Microsoft products including Windows, Office Suite, Outlook, and Publisher.
6. Ability to keep knowledge current and further skills and training through any approved combination of classes and seminars, online courses and instructional books, as well as training with the City’s IT/network administrator.
7. Ability to work with and comprehend instructions given by the City’s IT Specialist and other computer-related vendors via telephone or remotely.
8. Ability to instruct City staff with differing levels of technical skill in the use of computer equipment and applications.
9. Excel at prioritizing and multi-tasking for the coordination and implementation of multiple projects.
10. Good analytical and problem-solving skills.
11. Proficient in typing
12. Read and comprehend instructions, routine correspondence, and memos.
13. Acceptable written, verbal, and phone skills.
14. Ability to interact effectively with the public and diverse personalities.

Job Requirements

Minimum of three (3) years IT-related work experience.

Other Job Requirements
Driver’s License, H.S. Diploma/GED, Background Check

Wages per hour: $33.5K – $37K per annum (contingent upon experience)
Number of openings: 1
Overtime: YES
Benefits: YES

Days of Work:
MONDAY 8:00 AM – 4:30 PM and as needed  TUESDAY 8:00 AM – 4:30 PM and as needed  WEDNESDAY 8:00 AM – 4:30 PM and as needed  THURSDAY 8:00 AM – 4:30 PM and as needed  FRIDAY 8:00 AM – 4:30 PM and as needed
Shift:

How to Apply: https://www.taneytownmd.gov
Willing to Train: YES
Experience Required: YES
Experience in Months:
Minimum Age: 18 & over
Closing Date: 08/01/2023