Business: Zoysia Farm Nurseries

Location: Taneytown

FULL TIME • PERMANENT

Business Product/Service: Zoysia Grass

Business Address:
3617 Old Taneytown Rd
Taneytown, Maryland 21787-2723

Phone: (410) 876-5902

Contact Name: Julie Peterson
Title: Office Manager
Email: julie@zoysiafarms.com
Website: www.zoysiafarms.com

Job Description

Immediate full time opening for a Customer Service Associate in Taneytown, MD. Responsibilities include answering customer inquiries via phone and email, processing orders and general office duties. Experience with Excel and Word preferred. Experience with order entry software helpful; we will train to use our system. Office hours are Monday – Friday, 8 – 4:30. Paid holidays and vacations; health insurance available. Please call 410-876-5902 to schedule an interview.

Job Requirements

• Provide customers information about products and takes orders via phone.
• Ensures full customer satisfaction and maintains a friendly, helpful demeanor.
• Identifies and prioritizes problems and issues related to service area.
• Ensures that appropriate changes were made to resolve customers’ problems.
• Refers unresolved customer issues to designated departments for further investigation.
• Records details of customer interactions as well as actions taken.
• Excellent verbal and written communication
• Service orientation
• Critical thinking
• Active listening

Other Job Requirements
Driver’s License, Sedentary

Wages per hour: 15.00/hour
Number of openings: 2
Overtime: NO
Benefits: YES
Paid holidays, vacation and health insurance

Days of Work:
MONDAY 8-4:30  TUESDAY 8-4:30  WEDNESDAY 8-4:30  THURSDAY 8-4:30  FRIDAY 8-4:30
Shift:

How to Apply: Call 410-876-5902 or email julie@zoysiafarms.com
Willing to Train: YES
Experience Required: NO
Experience in Months:
Minimum Age: 18 & over
Closing Date: 02/24/2024